Everyone in Tip Top Trading seems to be losing their pens.

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Episode 39: Disciplining a member of staff 處罰教導員工

New recruit Rachel has been making life difficult for Anna and she's been making some bad business decisions. It's time to give her a warning but who is going to do it and what will they say?

聽力挑戰

Who stole all the pens? 誰偷瞭公司的筆？

答案在文字稿的最後一頁。

Glossary 詞匯

This week's programme focuses on the language to use when disciplining a member of staff:

Phrases from the programme:

You've made some serious mistakes. 你犯瞭一些非常嚴重的錯誤。

You need to consult me before you contact any of our clients.

你需要在聯系客戶之前先征得我的同意。

These mistakes cannot happen again otherwise I will have to refer the matter to someone higher.

這種錯誤不能再犯瞭，否則我將向領導匯報。

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